Eurostar gets wacked by twitter

With the Uk weather having a knock on effect on Eurostar needing to suspend services for a third day, the adverse treatment of customers has meant a backlash from the social media site such as twitter. One twitter in PR gave a neat appraisal of events here. There is good coverage of the event here.

Meredith's view and friend feed,part.2

Following on from Merdith's Farkas insightful article called 'W(h)ither blogging and the library blogosphere?'. Whilst checking my feeds I noted that Michael Goldrick had commented upon it in his blog, and not only pointed to this, but also the feedback on friend feed. The feed back was so good I event went and joined the conversation. Some really insightful comments to.

Mash oop north......Brian Kelly talk

Brian Kelly was the firt speaker I listened to, who discussed 'Enthusiastic amateurs and overcoming institutional inertia', which is something very close to my heart. Brian spoke about how to approach institutions about implementing web 2.0 idea's or just iniatives. He discussed how different people and organisations can bring new idea's in. He discussed how doing something and showing how good it may work within  organisation is a good way to implement things (rather than to march over them). A good Idea, if the organisation is open to change.  

Paul Stainthorp and his colleague Josh Winn, seemed part of a lucky minority to have less institutional inertia than others (I must ask if they have any opportunities there then.....thats a joke btw)

Brian talked about how we could use recent reports to underline how we could aid are bringing in new 'web 2.0 technologies'  to assist our users/students/patrons. He pointed us in the direction of two of them. The Demos report and Higher education in a web 2.0 world. These should be use as indicators to both management and staff to underline our need to go forward and to enable our users rather than to stop them.

Brian discussed the Cilip 2.0 debate also between Phil Bradley and the Cilp CE, and hw Cilip was shown it need to be changed. Very Cluetrain manifesto.

Brian also said another approach to bringing in change is to show your rivals and what they are doing to instigate change. An example would obviously be Sheffield University, which is presently using netflakes, vle etc.

I later spoke 1 to 1 with brian and had an interesting discussion with him. I really found it an informative approach to this problem.