I am working in a university library. I therefore wanted to start this blog to talk about libraries and especially library 2.0. I also wanted to discuss web 2.0 with the blogosphere.
Tuesday, November 07, 2006
Job descriptions have no relevance
In my voluntary role at the library, ALL staff often get asked to assist users with computer queries. But, do I spend 40 minutes with one person setting up email? Or explaining to users why computers floppies no longer work? Its not the helping I (totally) mind, its the not having the answers that gets more frustrating......